🔐 Privacy Policy

Overview

Apeksha’s Makeover & Jewellery Creations

At Apeksha’s Makeover & Jewellery Creations, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect personal and non-personal information including, but not limited to:

  • Full Name

  • Mobile Number

  • Email Address

  • Address (for service or delivery purposes)

  • Booking, enquiry, or order details

  • Service preferences (Makeup, Jewellery, Classes, Custom Orders)

  • Communication history (calls, WhatsApp, email)

2. How We Collect Information

Information is collected when you:

  • Fill out a contact or enquiry form

  • Book an appointment or class

  • Place an order for jewellery

  • Contact us via phone, WhatsApp, email, or website

  • Interact with our website

3. Use of Your Information

We use your information to:

  • Process bookings, orders, and class registrations

  • Communicate appointment details and service updates

  • Provide customer support

  • Improve our services and website experience

  • Send important notifications, offers, or updates (only if relevant)

4. Data Protection & Security

  • We take reasonable technical and organizational measures to protect your personal data.

  • Your information is stored securely and accessed only when necessary.

  • We do not sell, rent, or trade your personal information to third parties.

5. Sharing of Information

Your information may be shared only:

  • When required by law or legal authorities

  • With trusted service partners strictly for service fulfilment (if needed)

6. Cookies & Website Tracking

  • Our website may use cookies to improve user experience.

  • Cookies help us understand website traffic and performance.

  • Cookies do not collect sensitive personal data.

7. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or security of those third-party sites.

8. User Consent

By using our website or services, you consent to the collection and use of your information as described in this policy.

9. Policy Updates

We reserve the right to update or change this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.

10. Contact Information

📞 Phone / WhatsApp: 9021993419
📧 Email: apkeshamakeover@gmail.com
🌐 Website: www.apekshajewellery.in

📜 Terms & Conditions

Apeksha’s Makeover & Jewellery Creations

These Terms & Conditions govern the use of our website and all services provided by Apeksha’s Makeover & Jewellery Creations.

1. General Terms

  • By booking our services or using our website, you agree to these Terms & Conditions.

  • All services are subject to availability and confirmation.

2. Booking & Appointments

  • Advance booking is mandatory for makeup, jewellery services, and classes.

  • Booking is confirmed only after confirmation from our side.

  • Clients must provide accurate details at the time of booking.

3. Payment Policy

  • Advance payment or token amount may be required to confirm bookings.

  • All prices are subject to change without prior notice.

  • Payments once made are non-refundable, unless stated otherwise by the business.

4. Cancellation & Rescheduling

  • Cancellations or rescheduling must be informed at least 24 hours in advance.

  • Last-minute cancellations may result in forfeiture of the advance payment.

  • No-shows will not be eligible for refunds.

5. Makeup & Beauty Services

  • Clients must inform us of any allergies, skin conditions, or sensitivities before the service.

  • Final makeup results may vary depending on skin type, lighting, and environmental conditions.

  • We are not responsible for reactions caused due to undisclosed medical or skin issues.

6. Jewellery Orders & Custom Designs

  • Handmade and custom jewellery may have slight variations in color, design, or finish.

  • Once an order is confirmed, changes may not be possible.

  • Custom jewellery orders are non-refundable.

7. Jewellery Making Classes

  • Class fees are non-refundable and non-transferable.

  • Course content, designs, and teaching material are the intellectual property of the business.

  • Recording, copying, or reselling course content is strictly prohibited.

8. On-Site & Outdoor Services

  • Travel charges may apply for on-site or outdoor services.

  • The client must ensure a safe and suitable working environment.

9. Media & Promotion

  • Photos and videos of our work may be used for marketing and promotional purposes.

  • If a client does not wish to be featured, prior written or verbal notice must be provided.

10. Limitation of Liability

  • We are not responsible for delays or service disruption due to natural calamities, technical issues, or unforeseen circumstances.

  • Our liability is limited to the amount paid for the service.

11. Termination of Service

We reserve the right to refuse or discontinue services if:

  • Terms are violated

  • Misbehavior or misuse occurs

  • False information is provided

12. Governing Law

These Terms & Conditions are governed by the laws of Maharashtra, India.

13. Contact Information

📞 Phone / WhatsApp: 9021993419
📧 Email: apkeshamakeover@gmail.com
🌐 Website: www.apekshajewellery.in